Tailored Care Service

We understand that every client will need separate attention so we tailor each care service to suit their individual needs

Highly Skilled Team

All of our carers are highly skilled in the care industry and are well aware of their client’s needs.When it comes to caring for your loved ones we put their needs first.

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Our services are part of the Care Quality Commission so you can have peace of mind leaving your loved ones in our care. Call us on 01926 350 355 for more information.

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Administrative Assistants

Salary:
Location:
Job Type:

Job Purpose

Administrative Assistants ensure the efficient day-to-day operation of the office, and support the work of management and other staff.

Primary Duties and Responsibilities

Administrative Assistants perform a wide range of duties including some or all of the following:

Reception

Answer general phone inquiries using a professional and courteous manner
Direct phone enquiries to the appropriate staff members
Reply to general information requests with the accurate information
Greet clients/suppliers/visitors to the organization in a professional and friendly manner

Office administration

Use computer word processing, spreadsheet, and database software to prepare reports, memos, and documents
Sort incoming mail, faxes, and courier deliveries for distribution
Prepare and send outgoing faxes, mail, and courier parcels
Forward incoming general e-mails to the appropriate staff member
Forward voice mail from the general mailbox to the appropriate staff member
Purchase, receive and store the office supplies ensuring that basic supplies are always available
Update and ensure the accuracy of the organization's databases
Back-up electronic files using proper procedures
Provide secretarial and administrative support to management and other staff
Make travel, meeting and other arrangements for staff
Coordinate the maintenance of office equipment

Assist with financial management

Use computer software to prepare invoices and financial statements
Code and file financial material according to established records management procedures
Prepare accurate bank reconciliations and deposits
Assist with financial reports as required

Qualifications

Education
Knowledge, skills and abilities

Proficiency in the use of computer programs for:

Word processing – Microsoft word
Databases
Spreadsheets – Microsoft Excel
Bookkeeping
E-mail
Internet

Proficiency in the use of office equipment:

Computer
Voice messaging systems
Fax
Photo copier

Personal characteristics

Administrative Assistants should demonstrate competence in some or all of the following:

Behave Ethically: Understand ethical behaviour and business practices and ensure own behaviour and the behaviour of others are consistent with these standards and align with the values of the organization.
Build Relationships: Establish and maintain positive working relationships with others both internally and externally to achieve the goals of the organization.
Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.
Focus on Client Needs: Anticipate, understand, and respond to the needs of internal and external clients to meet or exceed their expectations within the organizational parameters.
Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
Make Decisions: Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization.
Organization: Set priorities, develop a work schedule, monitor progress towards goals, and track details/data/information/activities.
Plan: Determine strategies to move the organization forward, set goals, create and implement actions plans, and evaluate the process and results.
Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.

Experience

1-3 years experience in an office setting – ideally but not essential

Note: Many organizations use the position of administrative assistant as an entry point into the workforce for recent university and college graduates. This position will give the recent graduate an opportunity to learn general office procedures and will give them insight into the non-profit/ voluntary sector as a career choice. If this is an entry position for someone, you might want to consider incorporating exciting and challenging "growth tasks" and learning opportunities into their regular work responsibilities.

Working Conditions

Administrative Assistants work in an office environment.
Administrative Assistants usually work a standard work week.
Administrative Assistants may be required to work some overtime hours such as attending meetings.

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Address: 63 Holly Walk Leamigton Spa Warwickshire CV32 4JG

Tel: 01926 350 355

Tailored Care Service

Highly Skilled Team

Contact Us

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